Inbound Marketing Age

Crafting beautiful emails full of useful content and calls to action is not enough on its own. If your emails do not get opened, you are wasting your time.

Getting the recipient to make that first click and start reading is the key to a successful B2B inbound email marketing campaign.

You might think that the subject line is the main reason people open your emails, and indeed 47% of subscribers say this is the primary reason; however, a much larger percentage – 64% – say that who it is from is the biggest factor.

What this means is that the sender address and branding are very important. Make sure that the sending address includes your web domain so that recipients can recognise it. And as I wrote in an earlier post, make it a real person – research shows that this performs better than a generic email address.

Despite all the new digital channels, social networks and message systems that have emerged over the past ten years, good old-fashioned B2B email marketing still remains one of the most effective ways of engaging with your buyers, attracting new prospects and retaining customers. As a marketing tool B2B email returns an excellent ROI – which is readily measurable – unlike many other marketing channels. It’s usage is still growing with an estimated 3 billion users worldwide by 2020.

But like so many other things, it only works if it is done well. And with increasing competition within recipient’s inboxes, it increasingly needs to be done very well.

With General Data Protection Regulation (GDPR) looming, compliance is also more important than ever.

In this article we look at some essential tips to help you optimise your email marketing, and ensure you are compliant.

Creative. Challenging. Dynamic. Relentless. Exhausting...

Just some of the words you might use to describe your B2B marketing role.

And, as you know, a successful marketer is one who is willing to learn and adapt to satisfy the needs of both prospects and customers.

In 2017, we’re slap bang in the middle of a period of disruption. Skill sets that might’ve propelled you to the top ten years ago could be now obsolete. Equally, if you don’t invest and expand your knowledge, business will begin to suffer in the race against political, economical and digital advancements.

Below we outline the top three B2B marketing challenges in 2017 and how you can put a plan into action to prioritise, tackle and wipe these off the to-do list, leaving you free to sleep easy again.

Despite the hype around social media, messaging apps and other newer forms of marketing communications, email is still an effective marketing channel. Providing your prospects have signed up for it, email still has the power to engage with clients and prospects as well as any other medium.

But like any marketing channel, it’s only valid when you are doing it right. Get email marketing wrong, you run the risk of losing not only prospects, but also your existing customers. Email marketing has great potential to irritate and annoy if is unwanted or unhelpful. There are few things people loathe more than spam. And spam is not just unsolicited emails, it’s any email that wastes the recipient’s time.

Creating useful, timely content for your prospective clients and customers is essential in today’s inbound marketing landscape. Prospects are actively researching products and services and seeking information about problems and solutions. When you are composing emails for professional services there are some important principles to work to. Keep these in mind and you will create better, more effective content.

On the 25 May 2018, the General Data Protection Regulation (GDPR) replaces the existing Data Protection Act (DPA). New regulations under the GDPR are intended to strengthen and unify data protection while protecting individuals residing in the EU. The GDPR expects companies to understand the risks they create when handling and using data while building a culture of privacy.

The good news is, if you’re already following principles stated within the DPA, transition should be easy.

Newsletters often get a bad rap - we’ve all received boring ones that fail to offer any useful information and provide "updates" on topics about which we neither know nor care. But, believe it or not, newsletters don't have to be tedious.

In fact, email is still a powerful weapon in your inbound marketing arsenal. They can help you to nurture leads and delight customers, by providing useful information that answers their questions, solves their problems, and generally piques their interest. Regularly sending out informative and usefulcontent can strengthen the relationships you have with the people that need or are already using your product or service.

But where do you start? How do you come up with engaging newsletter content that doesn't bore the socks off your readers? If you're stuck for email newsletter ideas, here are three easy ones to get you started:

Email is one of the most successful inbound marketing tools at your disposal. Done right, it can help you to nurture leads and turn them into customers - and, of course, it can delight current customers too. But it’s also very easy to approach email in the wrong way.

Think about your own inbox. It’s likely that it’s filled with lots of emails that you find irrelevant, unconvincing or just downright boring.

These negative reactions could be due to a number of reasons: the sender contacts you too often; the content is not compelling; or perhaps you’re no longer interested in the brand. So, perhaps you open an email and then decide not to read it; maybe you delete it straight away; or you might even unsubscribe from the mailing list altogether.

Safe to say, these are precisely the kind of actions that you don’t want your business’ audience to take. But what can you do to ensure as many people as possible open your emails, read them - and, then, respond to your call-to-action?

As an inbound marketer, how can you send effective emails? 

Email is easy, right? You design your campaign, your content is penned and you have included the offers that you want to highlight to your contacts, and now it’s time to hit send. No, not quite yet!

Done well, B2B email marketing is a highly efficient and cost-effective means of generating new revenues, repeat business and stronger relationships with your clients. But done badly, as we all know, it is an area of marketing that is shrouded with risk: risks around your reputation as a purveyor of interesting, useful content ("that link is broken"); risks around your spoiling your relationship with your clients ("my inbox is drowning…!"); risks around your relationship with ISPs – with the danger of being black-listed if you are sending large volumes to an un-opted-in mail -  the worst outcome here.

So, how can you ensure that the emails you send do not fall foul of these inherent hazards, and achieve the engagement, interest and response that you desire?

We would all like an easier life, right? And for us B2B marketers, working in a digital world that is in a constant state of evolution, we would dearly love someone to guide us in the right direction, ensure we weren’t making mistakes, offer the advice and expertise we need as we venture forth.

Let us do exactly that then by offering you 8 infographics from the world of B2B online marketing that provide knowledge and useful guidance to make life easier for the marketer - from social etiquette to SEO copywriting to online testing.  In each case below, we've given you a snapshot image - just click on it to view the full infographic.

But here’s a thing, the CSI guy smells a rat and the Coroner says she’s found a pulse! Holy schmoley, there’s life in the old dog yet it would seem.

But what are these newsletter ideas that still work?

The way things were way back when

Newsletters appeared in the 16^th century, pre-dating newspapers which were first published in the 17^th. The first newsletter was circulated in England in the 1630s and featured stories about locals residing overseas. (Hhmm, human-interest stories, I wonder if that might work today?)

Fast-forward a few hundred years and there are thousands, nay, hundreds of thousands of newsletters, magazines and newspapers, and we’ve not even got as far as the Internet age yet.

Then Sir Tim gets inventive and before you know it there is more content published every two days than was published from the dawn of civilisation until 2003.