B2B sales development services
Leverage new technology and processes to better align your teams and significantly improve the efficiency and output of your sales pipeline and revenue operations.
We help contract manufacturers build better pipelines through sales enablement, customer service, and revenue operation strategies that empower their teams to close, keep and grow more key accounts.
Sales Enablement Services
Augment your sales processes and improve customer experiences
Support sales with tools, training, and content to better engage and close clients
B2B sales enablement is the most effective way to digitise sales processes and help steer qualified leads to a successful close.
Develop and refine sales processes for efficiency, create playbooks, define stages and influencers, and establish guidelines for better engagement.
Sales enablement can involve setting up systemised processes within your CRM, driving insights and automating repetitive, time-consuming sales tasks.
Implementing a sales enablement plan
Sales Enablement is a perfect fit where sales cycles are long and complex. This process ensures that sales are primed to engage with prospects who are ready to connect and enter your evaluation process.
Sales Process Review
Review your sales processes to discover opportunities for digital enhancement and performance improvement.
Sales & Marketing Alignment
Implement a lead qualification framework to improve collaboration between your sales and marketing functions.
Sales Collateral Creation
Create targeted and timely sales content to optimise experiences as clients move through the sales funnel.
Harnessing your CRM
Optimise your CRM, live data, actionable insights, and integrated systems to boost sales and improve results.
Guide to Sales
Enablement
Maximise sales performance with tailored strategies, tools, and training to empower your teams and enhance customer engagement.
Customer Service Support
Improving processes for better customer retention
Identify bottlenecks and inefficiencies, define clear improvement goals, and determine how Service Hub can streamline operations.
Log, prioritise, and resolve issues with automated ticketing, tracking, and reporting. Get full visibility into your service pipeline to improve response times and accountability.
Help customers find answers quickly with a self-service knowledge base that reduces the volume of routine enquiries and frees your team up for more complex support tasks.
Chatbots provide instant support to common customer queries, route issues to the right teams, provide real-time production status updates, and answer FAQs 24/7.
Collect and analyse feedback in surveys, reviews, and testimonials to understand customer sentiment and proactively address issues.
Revenue Operations
Aligning processess, people, and platforms
Aligning processes, people, and platforms within a RevOps model maximises your growth potential by ensuring your sales, marketing, service, and operations functions work together with integrated growth strategies and shared revenue goals.
RevOps fosters accountability and trust, promoting integration and communication across traditionally siloed departments. This leads to aligned processes, better data management, and deeper insights.
An informed, well-equipped cross-functional team is integral to realising growth. Our RevOps consultancy services will help your teams implement, operate and optimise a RevOps programme in your business.
As your teams combine to convert ideal customers, you will see shorter sales cycles, improved retention, and a higher volume of cross and upsells.
Siloed processes and tools, separated across business functions, have proven detrimental to business growth, especially in the digital era where buyer behaviours have changed.
Building Revenue
Operations
Turn your entire business into a well-oiled revenue-generating machine
ERP & CRM Integration
Where is vital sales and marketing data locked up in your company? How can you liberate and share key business information to make teams more collaborative and effective?
Integrating ERP (Enterprise Resource Planning) and CRM software centralises business data, creating a 360 degree view around customer need, behaviour and intent. It enables marketers to lever new insights around decision triggers and buyer readiness that can accelerate sales cycles and drive new growth. It can make for more frictionless customer service, campaign and sales planning.
We offer best-practice advice and technical support for trouble-free system integration.
Book a
discovery call
If you are a contract manufacturer who wants to explore how we can help you build a custom growth plan in your business, book a Discovery Call with me.