Does your site convert leads? Is it hard to change and update? And, importantly, is it more about you than your customers?
User experience (UX) design focuses on enhancing user experience by creating visitor journeys that are easy to use, accessible, and emotionally satisfying. The goal is to create a positive overall experience for users.
Knowing what your competitors do well online - and, just as importantly, where they fall short - can reveal opportunities to gain a competitive advantage.
Knowing who is visiting and what they need from your website allows us to craft experiences that guide them on their desired journey. By better understanding visitors, we can ensure the best outcomes for them.
Guide users on a journey to show how you help them solve problems at different points in typically lengthy and complex sales. By considering the lifecycle stages in your buyer's journey and the different buyer personas involved in a buying decision, you improve their individual experiences and the outcomes for you.
Setting goals for your website helps to build a solid foundation for your website strategy. What are your high level business targets? Do your sales team need more leads? Do you need to attract and retain more quality staff? Whatever the goal, we work to increase those metrics.
Every website project should start with a wish list of website actions, modules or pages to support your goals. The wish list is used to determine the initial action items to implement on the new site and works as an agile and flexible list that we will work through in continuous growth-driven design (GDD) cycles.
A wireframe is a skeleton of a page that shows the spacing of elements and how content is prioritised. It allows us to identify any usability issues early on in the design process. Wireframes are intentionally void of colour, graphics, and sytlised fonts.
A prototype is a simulation closely resembling the final product and is used for testing and approval before the build and launch. It will have enough detail to enable us to test the flow, screen layouts, text and basic interactions. Prototyping is essential for resolving usability issues and revealing areas for improvement before proceeding to build.
User interface (UI) design is much more than how to present the navigation of your website. It makes your website joyful to interact with. It entails focusing on the visual aesthetic, drilling down into your brand identity, your colour schemes, typefaces, iconography, interactivity, animations and design layouts.
All this helps to create a consistent brand feel that allows users to feel comfortable and in control whilst navigating your website. This is also key to giving users a stress free and an accessibility friendly experience. Negative space is used to give each element room to breath and to avoid unnecessary distractions from calls-to-action.
Interactivity & animations
The HubSpot CMS provides a powerful, secure development and editing environment in which to create, analyse, and continuously improve your website for peak performance across every device.
Its reputation for ease of use makes it a popular choice for marketers, developers and IT teams at companies of every size.
You will have all the data you need in one place to create a seamless customer experience.
Want to know more about transforming your website into a lead-generating machine? Find out how a bespoke website design could generate and convert more right-fit leads across long buying cycles.