Inbound Marketing Age

Keith Errington

Keith Errington
Keith has a unique mix of talents and experience in marketing and communications. He writes regularly for the Equinet blog on marketing, social media, and strategy.

Recent Posts

How to use social media to grow a B2B business

Written by Keith Errington  |  15, June, 2018  |  0 Comments  Subscribe

For the vast majority of people in the world, social media is an everyday part of their lives.

Here in the UK, 66% of the population are active on social media; in January 2018 that was 44 million people.

And, that figure is still rising, and is up 5% on the previous year.

We all know what a major part the big social apps such as Facebook, YouTube, Instagram, Tumblr, Twitter and LinkedIn play in many people’s personal and private lives – the average time spent on social in January 2018 was nearly two hours a day.

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Classic strategies for growing your business

Written by Keith Errington  |  6, June, 2018  |  0 Comments  Subscribe

When it comes to developing a strategy for growing a business, we still refer to a model that is over sixty years old. It’s a testament to its worth that the basics have stood the test of time.

Developed in 1957 by Igor Ansoff (known as the father of strategic management), the Ansoff Matrix looks at two possible directions for growth strategy – products and markets.

Although the model traditionally speaks of products, you can substitute services for products and it works equally well. It’s also a model that is relevant to both B2C and B2B.

As well as the four possible strategies, the matrix also suggests a risk factor, with the top left being the least risky strategy and bottom right – diversification – being the riskiest.

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How B2B can use Google rich results to rise to the top of SEO

Written by Keith Errington  |  4, May, 2018  |  0 Comments  Subscribe

Marketing success today, rightly or wrongly, is often determined by your visibility in search engines, and the biggest by far is Google.

Your business could live or die depending on your search results. So getting your SEO right, and ensuring that your buyers find you when they are looking is crucial to success.

But while your competitors are also employing their SEO techniques to lead to their content, what can you do to get ahead in the SEO arms race?

One way is through Google’s rich results, previously known under various names – rich snippets, rich cards or enriched results, Google has now tied them down and called them rich results. But what are they? And how can they help a B2B business?

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3 Professional Services Marketing Issues, and how to solve them

Written by Keith Errington  |  23, March, 2018  |  0 Comments  Subscribe

Marketing of professional services differs from most marketing in a few fundamental ways. What they are, and how you can overcome them in a digital world is the focus of this article.

You don’t have a physical product you can package and sell

The biggest difference between professional services marketing and other marketing is the lack of a physical product. This is a key stumbling block for most professional services companies. After all, in order to sell something, you have to have something to sell.

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How to master social monitoring, and the tools you need

Written by Keith Errington  |  2, March, 2018  |  0 Comments  Subscribe

Most businesses now appreciate the importance of social media to promote content and to create engagement.

However, many take a reactive stance, just publishing content and then responding to any engagement that occurs.

But what if you want to go further than this?
What if you want to find out what people are saying?
Where they are saying it, and respond in a proactive approach?

Then you need to consider the many benefits of social monitoring and social listening.

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How to analyse a competitor's website, and what you can learn

Written by Keith Errington  |  20, February, 2018  |  0 Comments  Subscribe

Before the digital age, it was tough to get an idea of what your competitors were up to. You might be able to glean some facts from their brochures, press releases, seminars, shareholder briefings, or by posing as a customer and get a handle on their pricing structure.

But if a company played its cards close to its chest, then their marketing strategy, strengths and weaknesses and business intentions would have been hard to fathom. This often meant that you could find yourself rapidly outmanoeuvred by their product launches and better pricing.

Planning your marketing strategy when you don’t have all the facts is, at best risky, and at worst disastrous.

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What is UX design and why does it matter?

Written by Keith Errington  |  7, February, 2018  |  0 Comments  Subscribe

UX or User Experience is a crucial factor in the success or failure of your marketing efforts. But what is it? Why is it important? Why can you not afford to ignore it? Let’s start with an analogy, or two.

Suppose you were walking down the high street and you came across a shop selling something you were interested in, but for some strange reason they had a four-foot wall across their doorway. A few doors along is another shop with what you need in it with an open doorway. Which do you choose?

Or imagine you wanted to buy a coffee, but you had to fill in a long form before you could get served? Would you stay, or would you more than likely go somewhere else?

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Messenger apps and B2B Marketing – what you need to know

Written by Keith Errington  |  25, January, 2018  |  0 Comments  Subscribe

Depending on your mobile usage, your manual dexterity and your age, you may, or may not be using messenger apps such a Facebook Messenger, or Whatsapp.

Like them, or loathe them, what you can no longer do is ignore them. Messenger apps offer a real opportunity in B2B marketing and are an essential consideration as part of your overall inbound marketing strategy.

The rise of the chat app

Figures show that the growth in popularity and use of messenger apps has been huge in the past few years.

The top four messaging apps (Messenger, WhatsApp, WeChat and Viber) now have more monthly users than the top four social networking apps (Facebook, Twitter, Instagram and Google+).

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Winning business by getting thought leadership right

Written by Keith Errington  |  19, January, 2018  |  0 Comments  Subscribe

A comprehensive study by Edelman in association with LinkedIn has revealed the importance of thought leadership to B2B demand generation.

The research discovered that it actually has an impact on every stage of the buying process.

Significantly, they also found that creating poor thought leadership content has a negative impact.

The definition of thought leadership

What defines thought leadership content?

It’s generally considered to be writing about the bigger issues facing your audience. It could be forward-looking, or research-based. It looks beyond the day-to-day issues and considers the impact of the longer term, or the wider environment.

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5 B2B Marketing Things to Avoid Doing in 2018

Written by Keith Errington  |  10, January, 2018  |  0 Comments  Subscribe

So many posts this time of year talk about all those things you should be doing in 2018, with many of those being fairly obvious, or a continuation of what you are doing already. So I thought I’d take a look at some B2B marketing things you should stop doing in 2018.

Don’t favour quantity over quality

A few years ago, content was all about posting as often as you could, anywhere you could. Many inbound marketing advocates pointed to data that showed the more you posted, the more traffic you would get and therefore more leads. One of the key statistics came from HubSpot; “B2B companies that blogged 11+ times per month got about 1.75X as many leads as those blogging 6 - 10 times per month, and about 3.75X as many leads as those blogging 0 - 3 times per month.” B2B companies rushed to get out content, commissioning it if necessary from all sorts of sources.

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Is PDF a dead format for B2B content marketing?

Written by Keith Errington  |  4, January, 2018  |  0 Comments  Subscribe

PDF as a format surfaced in the early 1990’s as a solution to a common problem. At the time there were so many computer programmes that you could use for creating documents and each of these used its own, proprietary format. This created problems when sending and receiving documents. Even if you had the same programme available, you might not see the images correctly (they may have been linked to files you didn’t have) and without the same fonts, the whole look of the document would change. If you wanted the receiver to see the document as it was originally created, often the only recourse was to print it out and send it by courier or post.

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