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Equinet Media whose registered office is at 61-63 St Peter’s Street, Bedford, MK40 2PR, Registered No. 6796506 has created this privacy statement because we take your privacy seriously.  The statement sets out, who we are, what information we collect from you, and how we use it.

Contents

General

Equinet Media is a company that provides digital publishing, email marketing, content marketing and web video services for its clients. Equinet Media collects personal information about you during your use of our website through cookie technology as you use and navigate our website.

If you provide us with personal information (your name, postal address, telephone, fax, or email address), or have done so in the past, via our website, publications or surveys, we may use that information to send you updates on our latest services and promotions or to contact you so that we may learn more about our customers. 

You can choose to “opt out” of these communications. To state your contact preferences please contact us at info@equinetmedia.com. To opt out of any email communications from us, please click the ‘unsubscribe’ link at the foot of the email in question.

We may use your data to collate and create an information database of visitors to our website in order to improve our website and our service and to provide relevant services and information to you.  We will not share your data with any third party unless legaly required to do so.

Information you supply in transactions

If you have supplied us with personal and financial information, (such as your credit card or bank details) in a transaction with us, we may use this information in the normal conduct of our business relationship with you.

This information will be used to support your account and also to inform you about new products and services that we provide.
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Retention of personal information

We will retain your information for such period as we are legally obliged to keep it or for the period necessary for the purposes for which the data was collected or for which it is to be processed further, whichever is the longer.
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Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website and services in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website and service, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. We accept no responsibility or liability for such other websites.  You should exercise caution when entering personal information online and look at the privacy statement applicable to the website in question.
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Controlling your personal information & Opt Out

You may choose to restrict the collection or use of your personal information in the following ways:

  • To opt out of any email communications from us, please click the ‘unsubscribe’ link at the foot of the email in question
  • If you have previously agreed to us holding or using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@equinetmedia.com  

You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small administration fee will be payable.  If you would like a copy of the information held on you please write to Equinet Media at 61-63 St Peter’s Street, Bedford, MK40 2PR.
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Protection of your personal information

We are concerned about guarding the security of your personal information and the details of any transactions.  We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or make an order (including your credit card details and any password) and any personal data you send us on-line is securely encrypted.
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Changes to this statement

Equinet Media’s privacy statement is subject to change at any time.  Equinet Media will post changes to this statement on our websites prior to implementing any major changes.
Last modified: June, 2011.
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Contact

If you have any questions about this statement please contact us:
Equinet Media Limited
61-63 St Peter’s Street,
Bedford,
MK40 2PR
United Kingdom
T: +44 (0)1234 262 262
E: info@equinetmedia.com

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Email Marketing Data Security

Equinet Media third party servers allow you to hold unlimited data fields provided you have the email address. The servers are totally secure to UK Data Protection Standards and are only accessible by fully referenced staff with the correct access rights.

Equinet Media is a data processor; the data stored within your Equinet Media account is wholly owned by you. Equinet Media is registered under the Data Protection Act, registration number: Z1710648.

The main privately-owned data centre is supported by carrier-neutral facilities provided by Telecity Redbus (Docklands) and IXEurope (City of London). This gives us the benefit of redundancy between sites. The transit connections are provided by AboveNet and Level 3, at speeds of up to 1Gbps.

The power supply at each data centre is backed up by dedicated generators, which are switched in automatically in the event of a cut in the public mains supply. Temperature is monitored and maintained at a constant 23 degrees Celsius (+/- 2 degrees), with air humidity kept at 45% (+/- 10%).

On the human level, all data centres maintain strict access control with visitors requiring an escort at all times. Automatic security systems operate 24/7 to complement this.

All client data is stored on mirrored SQL servers in order to provide full resiliency. We deploy standard web based security measures to protect data inclusive of firewalls as well as the required encryption.

All data is backed up fully on a daily basis as well as incremental data back-ups every three hours. We realise how important your data is and therefore our commitment to ensuring the most up-to-date data is consistently recorded.

Each email address is recorded with the Equinet Media account user ID. This ensures that mailing lists remain the property of the account holder only. Usernames and passwords run through SSL.

Equinet Media is registered with the Data Protection Act (DPA) in order to store client data on the client’s behalf only and we are therefore unable to use or provide this data to any third party.

Equinet Media provides by default for dynamic synchronisation between on and off line databases with CSV upload and export. In addition an API has been programmed in order to automate this process. Our third party suppliers are highly qualified and have a wealth of experience in data transfer between various different systems moving millions of records each day for major banking corporations and eCommerce sites.