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Case Study

Disrupting the FM Software Market

How EFM built a brand that connects and converts
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traffic-increase-actioned

10x

GROWTH

Of website traffic

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2,484

MQLS

Generated

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4,830

LinkedIn

Followers in July 2024

The Company

Expansive FM (EFM) is reshaping the world of Facilities Management Software. It’s bringing cutting-edge design to a market dominated by expensive, clunky digital platforms known as CAFMs.

The problem

EFM wanted a digital presence that could embody its core values of cutting-edge innovation and customer service. Their goal? To connect with an audience frustrated with existing CAFM solutions and position themselves as digital transformation partners for Facilities Management (FM) teams around the world.

The Outcome

First, Equinet conducted a series of workshops with EFM to define their ideal customer profile, craft detailed buyer personas, and uncover the unique value proposition at the heart of their offering. Using these insights, Equinet helped EFM design a content strategy and branding approach that could effectively communicate their core messages and resonate with their audience.

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author

"HubSpot referred us to Equinet after we struggled to implement the platform in a way that worked for our business. They quickly turned things around for us, and we were delighted with the additional brand work they could provide. ."

Josh Griebach, CEO & Co-founder

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Conclusion

In a sector where software solutions often seem monolithic and undifferentiated, EFM wanted to cut through with a vision of an agile, tailored approach to CAFM. 

Equinet built a digital experience that:

  • Built a strong brand identity 
  • Differentiates the offering in a crowded marketplace
  • Grew traffic through a targeted organic search strategy
  • Nurtured leads with quality content
  • Supports customers at every stage of their buyer's journey

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